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How tara77 Handles Your Personal Information

Your privacy matters to how we run this platform. This policy explains exactly what personal data we collect when you open an account, use your e-wallet, or contact support — and how we keep that data secure and under your control.

Account data protectionGCash, Maya, InstaPay transaction privacyYour right to access or delete dataCookie and device data useContact us to exercise your rights
tara77 How tara77 Handles Your Personal Information
PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to access the personal data we hold, request a correction, or ask us to delete your account information, reach out through any of the channels below. Our support team handles privacy requests alongside general account queries — give your registered email address so we can verify your identity before making any changes. Response times depend on request complexity, but we aim to acknowledge every privacy query within one business day.

Live Chat Open the chat widget inside your account dashboard. Identify yourself as raising a privacy request so the agent routes it to the right team straight away.
Email Support Send your data access or deletion request to our support email. Include your registered account name and the specific data or action you are requesting.
Account Settings Some data corrections — like your contact number or linked e-wallet details for GCash or Maya — can be updated directly inside your account profile page.
DATA HANDLING PRACTICES

How We Protect and Manage Your Information

We apply security measures across every layer of your account — from the moment you log in with your OTP to the point your GCash or InstaPay withdrawal is confirmed. Here is how we approach each part of data handling so you know what to expect.

Account Security

Every login is protected by OTP verification sent to your registered mobile number. We monitor sessions for unusual access patterns and lock accounts automatically when a risk is detected.

Cookie and Device Data

We use cookies to keep your session active and remember your lobby preferences. You can manage cookie settings through your browser; disabling them may affect how some pages load.

Data Retention

Account records are kept for the period required by applicable law. Payment transaction logs linked to GCash, Maya and InstaPay are retained under standard financial record rules and are not kept longer than necessary.

Your Rights

You can request a copy of your data, ask us to correct it, or request deletion of your account. We verify your identity before acting on any request to prevent unauthorised changes.

Common Questions About Your Privacy on tara77

Here are the questions we hear most often about how your personal data is collected, stored, shared and removed. If your question is not covered here, contact us through live chat or email and we will get back to you.

We collect your name, email address, mobile number, date of birth and any ID document you submit during verification. We also log your device type and IP address each time you log in.

Only to the extent needed to complete your payment. For example, we pass a transaction reference to GCash or InstaPay to confirm a deposit. We do not sell payment data to marketers or unrelated third parties.

Send a data access request through our support email or live chat. Include your registered account name, and we will verify your identity before sending you a summary of the data we hold.

Yes. Submit a deletion request through live chat or email. We will remove your personal data except where we are required by law to keep financial or identity records for a set period.

Cookies keep your session active, store lobby preferences and help us identify unusual login behaviour. You can block or clear cookies through your browser settings, though some account features may not work fully without them.

Contact us immediately via live chat or email with your registered mobile number. We will lock the account, review the session logs, and walk you through securing your login and linked e-wallet details.
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Privacy Policy

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Access may be available only where local law permits.